Ordering.
We assemble each item on a build to order basis. This means there is
currently a short waiting time required prior to shipping. Please
inquire what our current shipping lead time is before purchasing if
you are unsure. Once we have fulfilled the order we will ship it
along with an email with an automated tracking number. Shipping
estimates do not express an implied commitment or oblication to
deliver within the given timeframe.
Payment.
Acceptable payments for the italian custumers are Paypal, Bank
Transfer, Postal services. Paypal and Bank Transfer for all
elsewhere customers.
Shipping Policy.
Shipping fees are non-refundable, Modo35.com is not responsible for
any import taxes or duties/tariffs outside of the European Union and
are the sole responsibility of the customer.
Return for Refund.
If for any reason you are unsatisfied with your purchase, you will
have 7 (seven) days from the date it arrived, to return it for a
refund will be issued for 100% of the purchase price, less shipping
cost incurred in the return. Please note that all refunds for
international orders will not cover any customs or import duties,
brokerage fees, or taxes paid on shipments. The refund will be
arranged after we receive your return and issued to the specific
payment account you were originally charged.
Return for
Exchange.
If for any reason you are unsatisfied with your purchase, you will
have 30 (thirty) days from the date it arrived for exchange. The
Modo35.com will send you the new product immediately after the old
Modo35 adapter is received. You are responsible for all shipping
costs or other charges incurred in the exchange.
The
image is up side down, the Modo35 does not invert the image up side
right, this must be done via software. Some noise from the DC motor
can be heard, specially if its on its maximum speed, is highly
recommended to purchase an external microphone to overcome this
issue which affects all dynamic dof adapters in the market. The
Modo35 does not have a support system, but it is provided with
little screw to be used if necessary with third part implements.
In the case you encounter
circumstances that are not described in this page, please contact
me:
Email.